Privacy Policy

Privacy Policy

Effective Date: [Insert Date]
Business Name: Havenly
Website: [yourstore.co.uk]
Contact Email: support@havenly.co.uk

1. Introduction

Havenly respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following data:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (securely processed by third-party providers)

  • IP address

  • Device information

  • Website browsing activity

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer service

  • Send order confirmations and updates

  • Improve website performance

  • Prevent fraud and unauthorized transactions

  • Send marketing communications (only if consent is given)

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

  • Consent (for marketing emails)

5. Data Sharing

We may share your information with:

  • Payment processors

  • Shipping carriers

  • IT service providers

  • Marketing platforms

  • Legal authorities when required

We do not sell personal data.

6. Your Rights (UK Residents)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact: support@havenly.co.uk

7. Data Retention

We retain data only as long as necessary to comply with legal and operational requirements.

8. Cookies

Havenly uses cookies to:

  • Enable core website functionality

  • Analyze traffic

  • Improve user experience

  • Support advertising efforts

You may manage cookies in your browser settings.

9. Contact Information

Email: support@havenly.co.uk
Business Address: [Registered Business Address]